Using MAS Technologies for Intelligent Organizations: A Report of Bottom-Up Results

This paper is a proof of concept report for a bottom-up approach to a conceptual and engineering framework to enable Intelligent Organizations using MAS Technology. We discuss our experience of implementing different types of server agents and a rudimentary organization engine for two industrial-scale information systems now in operation. These server agents govern knowledge repositories and user interactions according to workflow scripts that are interpreted by the organization engine. These results show how we have implemented the bottom layer of the proposed framework architecture. They also allow us to discuss how we intend to extend the current organization engine to deal with institutional aspects of an organization other than workflows.